Privacy Policy

This Privacy Policy applies to [fytrips.com] and is provided by Fytrips India Private Limited (“Fytrips”, “we”, “us” or “our”). It describes how we collect, use, store, and protect the personal data of users (“you” or “your”) who access or use our Website and related services. Please read this Policy carefully before using our Website.

1. The Website

Our Website, [fytrips.com], is committed to protecting your privacy. We have implemented appropriate security and data protection measures to ensure that your personal information is processed in compliance with applicable laws. We are dedicated to providing you with a safe and tailored travel experience while respecting your privacy rights.

2. Use of Cookies

Fytrips uses cookies and similar tracking technologies to enhance your user experience on our Website. Cookies are small files saved to your device’s hard drive that track, store, and sometimes help us improve your experience by remembering your preferences and visits.

Cookie Consent: When you first visit our Website, you will be prompted with a cookie control banner. You can choose to accept or decline non-essential cookies.

Types of Cookies:

Strictly Necessary Cookies: These are essential for the Website to function properly (e.g., to maintain your session and ensure secure access).

Performance Cookies: These cookies help us understand how visitors interact with our Website by providing information on usage patterns so we can improve performance.

Targeting Cookies: These may be set by our advertising partners to build a profile of your interests and serve you with relevant advertisements.

You may adjust your browser settings to block cookies; however, please note that doing so may affect the functionality of our Website.

3. Data Collection and Use

3.1 Information We Collect

Depending on your interaction with our Website, Fytrips may collect and process the following categories of personal data:

Personal Details: Such as your name, email address, phone number, and other contact details when you register as a user, book travel services, or sign up for our newsletter.

Travel Preferences and Booking Information: Details related to your travel plans, booking history, and inquiries submitted through our Website.

Usage Data: Information automatically collected when you use our Website, including IP address, browser type, device information, and pages visited.

Cookies and Tracking Data: As described in Section 2, cookies may track your interactions with our Website to enhance your experience.

3.2 Purposes and Legal Basis

We use your personal data for purposes including, but not limited to:

Providing Services: To process your bookings, manage your travel arrangements, and respond to inquiries.

Improving the Website: To analyze usage data, improve functionality, and enhance our services.

Marketing and Promotions: To send you newsletters, promotional offers, or other communications if you have opted in. You may withdraw your consent at any time.

Compliance and Legal Obligations: To comply with applicable laws, regulations, and requests from governmental authorities.

Your data is processed based on your consent, the necessity for the performance of a contract, or our legitimate interests in delivering and improving our services.

4. Sharing Your Information

We may share your personal data with:

Service Providers and Partners: Such as travel partners, payment processors, and IT service providers, who assist us in operating the Website and delivering our services.

Affiliates and Subsidiaries: Where necessary for business operations or promotional purposes.

Legal Authorities: If required by law or in response to legal process, to protect our rights or to comply with legal obligations.

All third parties with whom we share data are required to protect your personal data and process it only for the purposes specified by Fytrips.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. For example, travel and booking records may be kept for a specific period for compliance, accounting, or legal reasons.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Right to Access: Request details about the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data.
• Right to Deletion: Request that we delete your personal data, subject to applicable legal obligations.
• Right to Restrict Processing: Request limitations on how your personal data is used.
• Right to Data Portability: Request to receive your personal data in a structured, commonly used format.
• Right to Object: Object to processing based on our legitimate interests or for direct marketing.
• Right to Withdraw Consent: If your data is processed on the basis of consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in Section 8.

7. External Links and Third-Party Sites

Our Website may include links to third-party websites (such as social media platforms, travel partners, or advertising sites). Please be aware that these sites have their own privacy policies and we do not assume responsibility for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

Registered Office Address:

Fytrips India Private Limited

Address: 239 D.D.PARK FL-G-A SRINI, Dum Dum Park, Dum Dum Park, North 24 Parganas- 700055, West Bengal, India

CIN: U79120WB2024PTC274596

Email: reach@fytrips.com

Phone: 7603037690

For data protection inquiries, please clearly indicate that your request is related to personal data and privacy.

9. Changes to This Privacy Policy

Fytrips reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Policy periodically to stay informed about our information practices.